Shipping & Returns

SHIPPING 

All orders are shipped via FedEx  and there is a 25.00 charge.

RETURNS POLICY
Not 100% satisfied with your purchase? No worries do this simple process.

Please note:
- ESYA Jewelry will refund the value of the item returned or exchanged.  Any shipping fees from the original purchase will not be refunded. 
- Return shipping is the responsibility of the buyer.

2 SIMPLE STEPS
  • STEP 1
  • Request your Return Authorization Number (RA#) by contacting us by email at customerservice@esyajewelry.com 
  • STEP 2
  • Return your unused item, with all materials such as original paperwork.  Ship via insured, traceable delivery within 14 days of the date, it was delivered. 

Please note: Your item must be returned to ESYA Jewelry within 7 days of the date that your RA# is assigned.

SHIPPING ADDRESS:
Avenida Mallorca 7/3-bajo D
Sol de Mallorca, 07181
Beleares, Spain

IMPORTANT TIPS
- Once the product is used, worn, resized, or the tags and factory tape has been removed, ESYA Jewelry will not accept the returned item.

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