Shipping & Returns

SHIPPING 

All orders to locations within the European Union (excluding Cyprus) shipping charge is 15.00 Euro via UPS or DHL or FedEx.
All orders within USA, Middle East or Asia shipping charge is 25.00 Euro via UPS or DHL or FedE
ESYA Jewelry Company do not perform shipping to Cyprus.


RETURNS POLICY
Not 100% satisfied with your purchase? No worries do this simple process.
Please note:
- Items sent to any address outside the European Union are considered the final sale and cannot be returned. 
- ESYA Jewelry will refund the value of the item returned or exchanged.  Any shipping fees from the original purchase will not be refunded. 
- Return shipping is the responsibility of the buyer.

2 SIMPLE STEPS
  • STEP 1
  • Request your Return Authorization Number (RA#) by contacting us by email at customerservice@esyajewelry.com 
  • STEP 2
  • Return your unused item, with all materials such as original paperwork and free gifts.  Ship via insured, traceable delivery within 14 days of the date, it was delivered. The insurance amount must be equal to the price paid for the item.

Please note: Your item must be returned to ESYA Jewelry within 7 days of the date that your RA# is assigned.

SHIPPING ADDRESS:
RIGA

IMPORTANT TIPS
- Once the product is used, worn, resized, or the tags and factory tape has been removed, ESYA Jewelry will not accept the returned item.

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